03 Mar

211 has received 90K+ calls about pandemic

United Way’s 211 line has received 90K+ calls about pandemic, CEO says

United Way’s 211 call center has been inundated with questions and concerns from Rhode Islanders regarding the coronavirus pandemic… during an interview Wednesday… [United Way of Rhode Island’s president and CEO Cortney] Nicolato said the call volume increased roughly 40% from previous years, ‘and [we] were already taking the most calls per capita in the country.'”

View on site